Frequently Asked Questions

We don’t have all the answers about life, but we do know a thing or two about convenience. Here are some answers that might help keep your day moving.

Loop Neighborhood Markets strives to be open 24 hours a day for your convenience.

Loop Neighborhood Market does its best to be open 24/7 for your convenience (subject to individual stores, regional and national events, holidays, extreme weather, and pandemics.)

Click here to download the Loop Neighborhood App in the Apple App Store or Google Play Store.

LoopBack Rewards is a special loyalty program for our customers. LoopBack Rewards gets you freebies, exclusive promotions, discounts on gas, and so much more!

Click here to sign up today!

With every purchase you make at Loop Neighborhood Markets you will earn points. 4 points for every $1 you spend inside the store and 2 points for every gallon when you fill up. Don’t forget to enter your phone number when you checkout.

Your Points will only expire if you do not make a purchase in store that is linked to your LoopBack Rewards account within 6 months, from your last purchase. Please visit the LoopBack Rewards page for more information.

No worries! Take a picture of your receipt and email us at with the phone number that is linked to your LoopBack account, and we will fix that for you!

You sure can! Enter your phone number that is linked to your LoopBack account at the pump. You will get 2 points for every gallon filled.

You can reset your password through the Loop Neighborhood Apps log-in screen

You can redeem your points through the Loop Neighborhood App! Just click the coupon for the number of points you would like to redeem.

Once you have earned your freebie from the LoopBack Rewards Clubs, the discount will automatically be applied at your next purchase of that item.

Download the Loop Neighborhood App today to see how many points you have.

You can see our current promotions on our website, Loop Neighborhood App, and our social media accounts.

We sure do! Enjoy Loop from the comfort of your home! Delivery is offered through DoorDash, Grubhub, Postmates, and UberEats. You can now order through the Loop Neighborhood App as well.

Yes! Loop is hiring! Click the link and come join Team Awesome today !

You can contact us by email, phone, or social media.
Phone: 1 833 HEY LOOP
Social Media: @LoopMarkets – on Facebook, Instagram, & Twitter